The Retailer shall not be liable in the event of total or partial failure to fulfill its obligations under any contract concluded in accordance with these general terms and conditions of sale, where such failure is caused by unforeseeable events and/or natural occurrences beyond its reasonable control, including but not limited to natural disasters, acts of terrorism, wars, riots, power outages, general strikes of public and/or private workers, strikes and/or restrictions in courier and air transport services. Art. 66-bis of Legislative Decree 206/2005: for civil disputes, if the purchaser is a private individual acting for purposes unrelated to business or professional activities, the mandatory jurisdiction is the court of the place of residence or domicile of the consumer, if located within the national territory. Under European Union Regulation No. 524/2013, the customer may also exercise the right to contact the European Dispute Resolution Body through the dedicated website as an alternative to the ordinary judicial authorities mentioned above. If the customer is a resident of Europe, the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the customer to resolve any disputes relating to online sales contracts concluded online (and/or derived from them) through the European ODR platform at the website http://ec.europa.eu/odr. These general terms and conditions of sale do not affect the rights granted to the Consumer by Italian law. If a clause or part of a clause in these general terms is found to be invalid due to being contrary to or in conflict with a legal provision, all other clauses of this agreement or parts of the same clause will remain fully valid and effective. The Customer declares not to have been induced to adhere to this contract by any prior oral declarations. The Retailer reserves the right to amend these general terms and conditions at any time. The amended terms and conditions will be made accessible on the website www.pesseia.com.